Legal terms

Terms of Service

Last Updated: October 16, 2024

Welcome to Guest Manual ("we," "our," or "us"). By accessing or using our platform, which helps vacation rental hosts create digital guidebooks for their properties, you ("User," "Host," or "Guest") agree to comply with and be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using our platform. If you do not agree to these Terms, you may not access or use our services.

1. Acceptance of Terms

By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time, and your continued use of the platform signifies your acceptance of the updated Terms.

2. Services Provided

Our platform provides vacation rental hosts with tools to create and manage digital guidebooks that can be shared with guests. The information within these guidebooks may include property addresses, host contact details, Wi-Fi information, check-in/out instructions, house rules, and other property-related information.

3. User Responsibilities

By using our platform, you agree to:

  • Provide Accurate Information: Hosts must ensure that all information included in their guidebooks, such as property details and contact information, is accurate and up to date.
  • Respect Privacy: Hosts must not include sensitive personal information (such as financial details) within the guidebooks. Guests must respect the privacy of the host and any other parties mentioned within the guidebook.
  • Comply with Laws: Users must comply with all applicable local, state, national, and international laws, regulations, and rules when using the platform.
  • Account Security: If you create an account, you are responsible for maintaining the security of your account and password. You must notify us immediately of any unauthorized use of your account or other breaches of security.

4. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Use the platform for any illegal purpose or to violate any laws or regulations.
  • Post or distribute any information that is false, misleading, defamatory, or harmful.
  • Attempt to hack, disrupt, or gain unauthorized access to the platform or any associated systems.
  • Reproduce, modify, or distribute any content from the platform without proper authorization.
  • Engage in any activity that may harm or damage the reputation or functioning of the platform or its users.

5. Ownership and Intellectual Property

All content, trademarks, and other intellectual property available on the platform are owned by or licensed to us. You may not use any of our content, trademarks, or intellectual property without prior written permission, except for creating and sharing guidebooks as permitted by these Terms.

6. Third-Party Services

Our platform may include links to or integrations with third-party services. These services are not under our control, and we are not responsible for the content or practices of any third-party services. You use such services at your own risk, and you should review the terms and policies of any third-party services before using them.

7. Disclaimers

Our platform and services are provided on an "as-is" and "as-available" basis. We make no warranties, expressed or implied, regarding the operation of the platform, the accuracy of information, or the suitability of the services for any particular purpose.

We do not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You use the platform at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform or services. This includes, but is not limited to, damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

In no event will our total liability to you exceed the amount you paid (if any) for accessing or using the platform in the past six months.

9. Indemnification

You agree to indemnify, defend, and hold harmless Guest Manual and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the platform, violation of these Terms, or violation of any third-party rights.

10. Termination

We reserve the right to terminate or suspend your access to the platform at any time, without notice, for conduct that we believe violates these Terms or is harmful to our users, our business, or our platform.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Washington State, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Washington State, and you consent to the jurisdiction of such courts.

12. Changes to Terms

We may update these Terms at any time. When we do, we will post the updated Terms on the platform and revise the effective date. Your continued use of the platform after the changes become effective constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Guest Manual, Inc.
Seattle, WA 98107
support@guestmanual.app