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Privacy

Last Updated: October 16, 2024

This Privacy Policy explains how Guest Manual ("we," "our," or "us") collects, uses, shares, and protects personal information provided by users ("Hosts," "Guests," and other visitors) of our platform, which helps vacation rental hosts create digital guidebooks for their properties.

By using our platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please do not use the platform.

1. Information We Collect

We may collect the following types of personal information from hosts and guests:

  • Host Information: Name, contact details (e.g., phone number, email), property address and details, information related to the property (e.g., Wi-Fi password, check-in instructions)
  • Guest Information: Name, contact details (e.g., phone number, email), interaction data with the digital guidebook (e.g., access logs)
  • Usage Data: IP address, browser type, device type, cookies, and similar technologies

2. How We Use Information

We use the information collected for the following purposes:

  • To create and maintain digital guidebooks for vacation rental properties.
  • To enable communication between hosts and guests, including sharing important property-related information.
  • To improve and personalize the user experience on the platform.
  • To monitor platform usage and ensure the security and integrity of our services.

3. Sharing of Information

We may share personal information in the following circumstances:

  • With Guests: Hosts" contact information and property details are shared with guests via the digital guidebook.
  • With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our platform (e.g., hosting providers, analytics services).
  • As Required by Law: We may disclose personal information to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request the correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information.
  • Objection: You can object to certain uses of your personal information.

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to improve functionality, monitor usage, and personalize your experience. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Guest Manual, Inc.
Seattle, WA 98107
support@guestmanual.app